What the platform handles
The LabHub App can hold account information, organization membership, Profile demographics, performance testing and evaluations, programs, practitioner sessions, injury and rehabilitation context, wellness/readiness information, reports, scheduling information and records created through enabled integrations.
How information is used
Information is used to provide the customer’s authorized The LabHub App workflow, maintain the account and organization workspace, support security and auditability, deliver requested communications, and operate enabled integrations. Profile information is not intended to be shared across organizations without the required authorization.
Access and separation
Workspace access is role-based. Owners and administrators have organization-wide responsibilities, practitioners see permitted Profiles, and Profile Portal users are limited to their authorized Profile experience. Database-level controls are used to enforce organization separation.
Consent and sensitive workflow areas
The LabHub App uses separate consent decisions for applicable evaluation/testing, injury/rehabilitation/wellness, operational media, optional promotional media and other defined sharing scenarios. Optional promotional media permission is separate from ordinary service use.
Vendors and integrations
The platform may use service providers needed to operate features such as authentication, database hosting, email, billing and enabled third-party integrations. Availability depends on the integrations the customer chooses and the launch status shown on the Integrations page.
Legal acknowledgment
During authenticated onboarding, The LabHub App may display the active Privacy Policy version and record the user’s acknowledgment, including the applicable version, content hash, decision and timestamp. Material changes may require renewed acknowledgment.
Retention and deletion
Closed workspaces may remain recoverable for up to 30 days. Ordinary Customer Data is then deleted or irreversibly de-identified from active systems where permitted. Deleted information may remain in encrypted backups for up to 90 days. Legal, billing, tax, consent, audit, security and dispute records may be retained for up to 7 years, or longer where required by law, agreement or legal hold.
HIPAA / BAA status
The LabHub App is not currently represented as HIPAA compliant. HIPAA/BAA-supported configuration is planned for organizations that require it. Customer Organizations are responsible for determining whether HIPAA applies to their use and should contact thelabhubcenter@gmail.com before relying on the service for a use that would require Aakounfitness S Corp. to act as a Business Associate.
Operator: Aakounfitness S Corp. · Support, privacy and legal contact: thelabhubcenter@gmail.com. Read the Terms of Use.